Customer Success Manager
Learn about Customer Success Managers at Growthonics and how they align to clients objectives.
Trusted by more
than 300 companies
Trusted by more than 300 companies
Professional History
Customer Success Manager for Growthonics, Lelo Mokoena studied Business Management, majored in International trade and is currently studying her Bachelor of Laws degree at the University of South Africa.
She joined Growthonics in 2022 and within the first her 3 months at the company, she was recognised as the best Customer Success Manager for the month of July.
Customer Success Manager - Roles & Responsibilities
Role Description
Describe in one sentence what a CSM is.
A CSM manages a pool of clients, project and various departments internally to ensure clients meet their business objectives.
Why The Role Is Important