Head of Data Operations for Growthonics, Samith Zaman joined the BPO sector around 6 years ago. He started off as an associate and slowly climbed his way to managing an entire department. Before this he was a marketing executive in a Pharmaceutical and he did his Masters in Public Health from International Medical University Malaysia.
He currently manages a team size of 300 associates with some amazing managers and team leaders.
A Lead Researcher is someone who gathers targeted information of the customer base for a client.