Customer acquisition refers to the steps your company takes to convert leads and acquire customers. It’s how you manage inquiries and prospects gained from your lead generation efforts. Customer acquisition is best viewed as a funnel where you take prospects from visitors to become customers by attracting, engaging and delighting them.
The difference between the demand generation process and lead generation tactics is simple. While demand generation builds brand awareness to attract your target audience, lead generation focuses on converting a qualified lead (existing demand) into a paying customer.
Business growth heavily depends on a permanent acquisition of new customers. And you can achieve it by building a seamlessly working lead generation process. This guide will cover the basic components, strategies, techniques, tools and ways to improve your company’s lead gen.
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